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Thursday, September 07, 2006

LORI'S SUCCESS STORIES: Help me find boots!

Often times forlorn shoppers will tell us stories of their quest to find the right boot. We empathize because buying the right one for you can be difficult.

We had one such down on her luck shopper in our Armitage Avenue boutique recently. Distraught that she couldn't find a boot to fit her slim calf, she turned to sales leader Kathryn. And having been down the beleaguered boot path before, Kathryn was armed with brand knowledge and ready to assist.

She pointed our shopper to the Gentle Souls Riley boot (very cute, very lush!), which was known for having a narrow shaft. Low and behold, it fit! Not only was it just right in the toe, but the boot snuggled up against her leg, just as it should. Plus, it looked fabulous with the brown pencil skirt she was currently wearing.

Another day, another success story. Congrats to our loyal Lori's customer and kudos to Kathryn!

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